Office Policies

Our mission is to deliver world-class orthodontic care in a caring, positive and fun-filled environment.

We treat every patient as a part of our family during and after treatment. Our patients’ time is of the utmost importance and we strive to make each patient’s treatment experience as efficient and streamlined as possible We use the latest technology and orthodontic knowledge to ensure our patients receive the best treatment available. Our doctors and staff are always eager to speak with patients and/or their family member regarding treatment progress. We want the entire family to feel welcome here!

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service.

As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

Nth Degree Ortho patient learns office policies